BARTENDER - THE HEAD OF STEAM,
HEADINGLEY May 2024 - Present
As a Bartender at The Head of Steam, I have developed
strong customer service skills and the ability to thrive under pressure. I received extensive training on
cocktail preparation as well as bar maintenance and hygiene. I also demonstrated effective time-management
skills by working part-time while also being in full-time education. In my role here I was able to thrive
under pressure, serving thousands of customers on match days due to the pubs' close proximity to Headingley
Stadium.
STUDENT EXPERIENCE
AMBASSADOR - LEEDS BECKETT UNIVERSITY September 2023 - September 2024
After moving to Leeds for University, I began working
as a Student Experience Ambassador for Leeds Beckett University helping to organise events for the
University Residence Life Team as well as engaging with students and addressing potential concerns to help
provide support and improve their experience. My role here helped to facilitate communication between
students and accommodation services. I worked weekly events and assisted hundreds of students in different
accommodations across the city.
SALES ASSISTANT -
GINGER'S ICE CREAM PARLOUR, HOWDEN September 2021 - September 2023
As a Sales Assistant at Ginger’s Ice Cream Parlour, I
provided excellent customer service and maintained the overall operations of the shop. I greeted and
assisted customers with their orders, ensuring they had a positive experience. I also served ice cream,
prepared coffee and other beverages, and handled both cash and card transactions. As a long-standing member
of the team at Ginger’s Ice Cream Parlour, I took on additional responsibilities such as opening and closing
the shop for the day, cashing up the till and performing standards checks on our specialist equipment.